The store did not recognize the purchase of the game, which has led some users to buy two units.
Epic Games has reported being aware of a recent error in the Epic Games Store. It seems that users who bought World War Z could not access the newly acquired title, which forced them to buy it a second time. Some have fallen, so they have protested the mistake of the store and have bought the same game twice. Epic has tried to reassure them with a message on their official Twitter account.
“We are aware of a problem in which the store asks players who already bought World War Z to buy it again to play it,” they say, “if you bought the game, it is already in your library. twice, we are working on the reimbursement of the second unit. ” No further details have been specified regarding the return, so we recommend not losing sight of the Epic account to know new details about the incident.
World War Z has premiered today in the Epic Games Store, PS4 and Xbox One. It takes the user to enjoy an experience of action and shooting in the third person in which he must face waves of undead willing to end your life. adventure. It has been developed by Saber Interactive.
We are aware of an issue where folks who pre-purchased WWZ are being asked to purchase again on the product page.
If you pre-purchased your game is in your library and for those who purchased twice we are working on refunding the second purchase
— Epic Games (@EpicGames) April 16, 2019